AustWIDE Freight, owned and operated by AustWIDE Freight Agency Pty Ltd, PO Box 1171, Camden, NSW, 2570 Australia, ABN 87 603 273 187 is a limited liability Company incorporated under the laws of New South Wales, Australia.
These terms and conditions govern the supply of services (“Services”) by AustWIDE Freight to you (“the Customer”). Unless otherwise specifically agreed in writing by us, all orders placed by the Customer for the supply of Services will be on the following terms and conditions.
1.1 “Terms & Conditions” herein. By entering into the use of Services with AustWIDE Freight, you accept these terms and conditions and confirm that you have read and understood the same. Should further deliveries be needed, these terms and conditions shall apply to this and all future deliveries scheduled by you the Customer.
1.2 “AustWIDE Freight” means AustWIDE Freight Agency Pty Ltd trading as AustWIDE Freight 1A,35-45 Stennett Road, Ingleburn NSW 2565 Australia, ABN 87 603 273 187, a limited liability Company incorporated under the laws of New South Wales Australia and includes, as the context requires, AustWIDE Freight’s employees, agents, contractors and subcontractors.
1.3 “Customer” means you the other party entering into / or engaging services / or the party ordering the works and or receiving the invoice or invoices in relation to services ordered (section 5).
1.4 “Claim” means any action, claim, suit or demand of any nature whatsoever.
1.5 “Consignee” means the recipient of Goods transported by AustWIDE Freight at the Customer’s request.
1.6 “Goods” mean the items accepted by AustWIDE Freight for transport on the Customer’s behalf under these terms and conditions.
1.7 “Loss” means any costs, losses, penalties, damages, liabilities and expenses and in relation to a Claim, includes amounts payable on a Claim (whether or not the Claim is successful) and legal costs and expenses on a solicitor and own client basis.
1.8 “Services” means all operations and services supplied by AustWIDE Freight in connection with the transport of Goods including without limitation the carriage, transport and/or storage of the Goods and any operations or services incidental to any of them.
1.9 “Party” means AustWIDE Freight and the Customer.
1.10 “Term” means the initial term and any renewal term of this T&C’s, as set out in clause 15.
1.11 “Account” means the Customer application for credit has been accepted inline with these terms and conditions herein.
2.1 Unless otherwise specifically agreed in writing by AustWIDE Freight, these terms and conditions are incorporated into every order for the supply of Services placed by the Customer.
2.2 Any provision of a particular order of the Customer which is inconsistent with or additional to these terms and conditions is excluded from contracts between AustWIDE Freight and the Customer.
3.1 AUSTWIDE FREIGHT IS NOT A COMMON CARRIER and accepts no liability as such and may in AustWIDE Freight’s absolute discretion:
3.2 AUSTWIDE FREIGHT DOES NOT INSURE ANY GOODS and transport and/or storage of the Goods is at the Customer’s risk. It is the Customer’s obligation to insure the Goods at all times whilst the Goods are in the possession or control of AustWIDE Freight.
3.3 AustWIDE Freight does not accept for transport or storage, any livestock, second-hand car parts, perishable goods, plants, cash or other negotiable estimates, jewellery, cigarettes or other tobacco products, irreplaceable items illegal goods or other such valuables.
4.1 The Customer warrants:
4.3. If in AustWIDE Freight’s opinion, the Goods are or are liable to become of a dangerous, flammable, explosive, volatile, offensive or damaging nature, AustWIDE Freight may at any time destroy, dispose of, abandon or make harmless those Goods without compensation to the Customer and at the Customer’s cost.
5.1. AustWIDE Freight’s quoted prices will only become binding on AustWIDE Freight upon receipt of an unconditional purchase order (“order”) in such form as AustWIDE Freight may require. Orders for Services may be made by telephone, fax, email or by submitting an order via AustWIDE Freight’s website/on-line portal.
5.2 All Services to be supplied will be as described in the quotation given by AustWIDE Freight, irrespective of any purported variation in the form of acceptance accepting such quotation. Orders will be deemed accepted upon submission in accordance with clause 5.1, unless clause 5.3 or clause 5.4 applies.
5.3 AustWIDE Freight has daily deadlines for the placement of orders, depending on the type of service required. Daily deadlines can be obtained from AustWIDE Freight by telephone, fax, or email from AustWIDE Freight. Orders placed after a daily deadline cut off for the service requested will not be deemed accepted unless the order and its services are upgraded too, or inline with, the next suitable service parameter or deadline which AustWIDE Freight provides.
5.4 All orders are accepted by AustWIDE Freight on the condition that AustWIDE Freight accepts no responsibility for the collection of cash or any other payment on delivery of the Goods on behalf of the Customer.
5.5 AustWIDE Freight reserves the right to reject orders placed by the Customer. AustWIDE Freight must communicate any non-acceptance of an order to the Customer as soon as practicably possible.
5.6 Orders may only be cancelled by the Customer on terms that indemnify AustWIDE Freight for all Claims and Loss which AustWIDE Freight may incur in connection with such cancellation.
5.7 Cancellation of Booking:If there is a change and you cancel after a booking has been made, a cancellation fee of $ 65.00 + GST will apply and will be payable to us immediately.
5.8 Supply of Services is subject to availability. AustWIDE Freight may cancel an order if it determines that it will be unable to supply the services within a reasonable time.
6.1 The AustWIDE Freight reserves the right to change its prices of the Services at any time without notice. This will not apply however, to prices quoted for which AustWIDE Freight receives an unconditional purchase order in accordance with clause 5 and to “permanent orders”. Permanent orders are standing orders for regular deliveries on a periodic basis. AustWIDE Freight reserves its right to increase its quoted prices for permanent orders annually in accordance with increases in the consumer price index.
6.2 Unless otherwise indicated, all prices quoted are exclusive of GST and Fuel Levy.
6.3 Payment for “Account” holders Credit terms are strictly seven (7) days from date of invoice and will only be granted following receipt of acceptance of T&C’s.
6.4 AustWIDE Freight’s charges will be deemed fully earned from commencement of the Services, you will be sent an invoice with the payment information for your records.
6.5 Demurrage time charges AustWIDE Freight will charge the Customer commencing from the time which is 15 minutes after the time at which AustWIDE Freight arrives at the pick up location until AustWIDE Freight leaves the pick up location and or which AustWIDE Freight arrives at the delivery location and leaves the delivery location. AustWIDE Freight will inform the Customer of any demurrage times and charges as soon as AustWIDE Freight becomes aware of this. The goods are deemed delivered in accordance with clause 7.4 where:
6.6 AustWIDE Freight will invoice the Customer weekly, in respect of Services provided in the preceding 7 days.
6.7 Unless requested otherwise by the Customer in writing, invoices will be sent to the Customer by electronic mail. Where the Customer requests invoices to be posted in hard copy form, an administration fee of $5.00 will be charged for each invoice posted to the Customer.
6.8 AustWIDE Freight may charge interest on all overdue payments at the rate of 2% per month from the due date for payment until the date that payment is actually made.
6.9 The Customer must pay to AustWIDE Freight all associated debt collection, legal, court and all associated costs in recovering outstanding payment.
6.10 If the Customer defaults in any payment or if the Customer commits any act of bankruptcy, appoints an administrator or commits an act which entitles a third party to make an application to wind up the Customer or appoint a receiver or receiver and manager to the Customer or any of its assets, or where the Customer passes a resolution to wind itself up or enters into any arrangement or compromise with any of its creditors (“Events of Default”), then:
6.11. The Customer must pay to AustWIDE Freight, in full for all Services provided without any set-off, even if:
7.1 The Customer authorises AustWIDE Freight to pickup & deliver the Goods to the address nominated by the Customer in its order, the Consignee or any of the Consignee’s agents.
Please ensure that the dimensions and weight you give us at time of booking are exactly what they measure up as packaged. Extra costs are charge to the customer if these dimensions and weight are different to what you have told us.
7.2 AustWIDE Freight will make all reasonable efforts to pickup & deliver the Goods to the Customer’s nominated place of pickup & delivery within the requested time but AustWIDE Freight is under no liability to the Customer if pickup or delivery is not made within the requested time.
7.3 In particular, the Customer acknowledges and agrees that the Services and pickup & delivery of Goods may be totally or partially suspended, delayed during any period in which AustWIDE Freight may be prevented or hindered from providing the Services by any circumstances outside of AustWIDE Freight’s reasonable control, including but not limited to, strikes, lock-outs, stock shortages, accidents (including traffic accidents), break-downs of vehicles, plant or machinery, storms, adverse weather, pandemics or epidemics, acts of public authorities, clause 6, floods and other acts of God. Clause 17 will not be enforced and will be excluded under clause 7.3.
7.4 Goods will be deemed picked up or delivered by AustWIDE Freight upon arrival at the place of pickup or delivery as evidenced by the time of arrival recorded by the driver using connotes, run sheets, PDA or photographic records. Unless the Customer has expressly authorised AustWIDE Freight to leave the Goods at the nominated delivery address without obtaining a signature acknowledging receipt from any person who presents himself to AustWIDE Freight’s driver as the Customer or Consignee or its agent,
7.5 If AustWIDE Freight’s driver is unable to obtain a signature acknowledging receipt within 15 minutes after arrival at the delivery address, AustWIDE Freight may contact the Customer to confirm that the Goods can be unloaded, subject to AustWIDE Freight’s unloading policy set out in clause 8. If the Consignee and or the Customer cannot be contacted within a reasonable time or at all, then AustWIDE Freight may return and store the Goods at the risk and cost of the Customer.
i. AustWIDE Freight may elect to redeliver the stored Goods at the Customer’s expense. In case the delivery should change, rate may/may not increase accordingly.
7.6 The Customer authorises AustWIDE Freight to deviate from any usual manner or route of transport or storage of Goods as AustWIDE Freight may deem reasonable or necessary.
7.7 If the Goods, the subject of one order by the Customer are required to be transported by more than one vehicle, each delivery of Goods by each vehicle used will be deemed to be the supply of Services under a separate contract. AustWIDE Freight’s failure to deliver all of the Goods the subject of an order by use of one vehicle only or within the time quoted will not entitle the Customer to cancel or repudiate the order for the balance of Goods remaining undelivered.
7.8 All transit times that are dictated by us are estimates only and do not include day of pickup
8.1 AustWIDE Freight is not responsible for loading or unloading the Goods unless that is expressly agreed in writing by AustWIDE Freight.
8.2 If AustWIDE Freight agrees in writing to load or unload or assist loading or unloading the Goods at the delivery address, the following provisions of this clause 8 and the charges in clause 6.5 apply.
8.3 The Customer must arrange access at the nominated delivery address for AustWIDE Freight’s vehicle to load or unload the Goods in a safe manner, as close as is reasonably possible to the storage location or other suitable safe location.
8.4 If delivery is to be made to a building site, AustWIDE Freight is only required to unload and place the Goods in close proximity to where AustWIDE Freight’s vehicle is parked for unloading.
8.5 Under no circumstances will AustWIDE Freight:
8.6 If the Goods are the subject of an order weight in aggregate more than 500kg or at the AustWIDE Freight’s request, the Customer, or the Consignee, must make at least one person available, who the Customer warrants and covers under the Customers insurances for WH&S is appropriately qualified and trained in manual handling to assist with loading or unloading the Goods.
8.7 If no suitable person can assist, AustWIDE Freight may in its absolute discretion itself load or unload the Goods or return the Goods to AustWIDE Freight’s authorised premises (at the Customer’s cost). The Customer will be required to arrange an alternative time of delivery at which appropriately qualified and trained persons will be available to assist with the safe unloading of the Goods at the Customer’s cost.
8.8 In the event of inclement weather all hazardous site conditions, AustWIDE Freight may in its absolute discretion undertake a risk assessment to determine whether the Goods can be unloaded in a safe and hazard free manner. If the Goods cannot be unloaded due to the potential risks, the Goods will be returned to AustWIDE Freight’s authorised premises to be redelivered at another time at the Customer’s cost.
10.1 AustWIDE Freight may in its discretion, subcontract the whole or any part of the Services.
10.2 Each of AustWIDE Freight’s officers, employees, carriers, contractors and agents used in providing the Services is entitled to the benefit of every release, exemption, limitation of liability, and conditions contained in these terms and conditions and every right, power, authority, exemption from liability, defence and immunity applicable to AustWIDE Freight or to which AustWIDE Freight is entitled.
11.1 The customer hereby undertakes on its own behalf or as agent or representative of any person, firm or company whether directly or indirectly or in any beneficial capacity not to solicit or engage any AustWIDE Freight carriers, sub-contractor, contractor and/or employee of AustWIDE Freight to work directly for itself to the exclusion of the AustWIDE Freight for a period of 12 months following the Customer’s written termination of Services provided by AustWIDE Freight. Both Parties are to sign the written termination and be presented a copy for each parties records to constitute termination of Services.
12.1 If the Customer is resident in Australia and deemed to be a “consumer” under the Australian Consumer Law (“ACL”), then the Customer has the benefit of the consumer guarantees in and warranties implied by the ACL. Nothing in these terms and conditions excludes, limits, restricts or modifies any statutory obligation on AustWIDE Freight or any rights, entitlements and remedies conferred upon the Customer if that cannot lawfully be done.
12.2 If the Customer is deemed to be a “consumer” under the ACL, then AustWIDE Freight’s liability for breach of a consumer guarantee and any warranty implied by the ACL, will subject to applicable laws (including the provisions of the ACL in relation to “major failures”), be limited to, at AustWIDE Freight’s discretion:
12.3 If the Customer is not resident in Australia or is not taken to have acquired the Services as a “consumer” under the ACL, the price of the Services supplied to the Customer exceeds the prescribed amount as defined by the ACL and the Services are not goods and/or services which are ordinarily used for personal, domestic or household use within the meaning of the ACL, then all consumer guarantees and implied warranties and conditions contained in the ACL are hereby expressly excluded to the extent permitted by law.
12.4 If clause 12.3 applies, AustWIDE Freight warrants that the Services will be supplied with due care, skill and diligence and in a timely manner.
12.5 Any Claim for any loss of or damage to the Goods whilst in AustWIDE Freight’s possession or control or that the Services have not been supplied in accordance with these terms and conditions is, subject to applicable laws (including the ACL), conditional upon:
12.6 Subject to applicable laws, including the ACL:
12.7 Subject to applicable laws, including the ACL, AustWIDE Freight’s total cumulative liability under or in any way connected with a contract with the Customer for the supply of Services or its subject matter is limited in aggregate for all Claims to an amount equal $50.00 maximum for the Services the subject of that contract.
12.8 The limitations and exclusion of liability under this clause 12 do not apply in respect of:
(a) death or personal injury; or
(b) damage to third party tangible property (not including the Goods);to the extent directly caused by AustWIDE Freight and then only to such extent that AustWIDE Freight is not otherwise released from liability under these terms and conditions.
12.9 All advices, recommendations, information and assistance (“the Advices”) provided by AustWIDE Freight in relation to the Services, is given in good faith and is believed by AustWIDE Freight to be appropriate, accurate and reliable. However, the Customer acknowledges that in acquiring AustWIDE Freight’s Services, it has not relied upon the Advices as provided by AustWIDE Freight.
12.10 The Customer at all times agrees to indemnify AustWIDE Freight, its officers, employees, carriers, contractors and agents against all Claims and Loss which are suffered or incurred in connection with:
(a) the Customer’s or the Consignee’s use or misuse of the Goods;
(b) failure of the Services to comply with any consumer guarantee, where such failure is caused or contributed to by any act or omission of the Customer or the Consignee;
(c) breach of any warranty, undertaking or representation that the Customer has given to AustWIDE Freight;
(d) damage to any 3rd party tangible property caused or contributed to by the Customer or the Consignee;
(e) injury or death to any person caused or contributed to by the Customer or the Consignee;
(f) the recovery of any monies due and payable but unpaid by the Customer; and
(g) the exercise or attempted exercise by AustWIDE Freight of any power conferred by these Terms and Conditions. Except to the extent such Claim or Loss is directly caused by AustWIDE Freight and then only to such extent that AustWIDE Freight is not otherwise released from liability under these terms and conditions.
13.1 AustWIDE Freight has a lien on the Goods (and any document relating to the Goods) and any other items of the Customer in the custody or control of AustWIDE Freight or it’s carriers for all monies owing by the Customer to AustWIDE Freight from time to time whether in connection with the Services or otherwise and AustWIDE Freight may sell the Goods of any of those items by public auction or private treaty without further notice to the Customer or any other person having an interest in them to satisfy that indebtedness.
14.1. The Customer has the authority and is authorised (including its directors/officers in the case of a Company, and its partners in the case of a partnership) to hereby charge all of their right, title and interest in any and all real property of which the Customer or those persons, whether solely, jointly or otherwise are or become a registered owner, in favour of AustWIDE Freight with the obligations of the Customer under these terms and conditions. The Customer and each of those persons acknowledge that this is a director guarantee and have authorised this. AustWIDE Freight may pursuant to the interests conferred under this clause, register a caveat or similar security on any such real property.
14.2. Unless expressed in writing to the Customer, any failure or delay by AustWIDE Freight in exercising any right, power or privilege available to AustWIDE Freight, will not operate as a waiver or variation of such right, power or privilege, nor will the exercise by AustWIDE Freight of any other right, power or privilege prevent AustWIDE Freight from exercising any other rights, powers or privileges available to AustWIDE Freight.
14.3. AustWIDE Freight and the Customer acknowledge that these terms and conditions and any applicable service level agreement of AustWIDE Freight, constitute the whole agreement between AustWIDE Freight and the Customer and all previous negotiations and agreements between AustWIDE Freight and the Customer have no effect.
14.4. These terms and conditions are governed by the laws in force in New South Wales. AustWIDE Freight and the Customer submits to the jurisdiction of the Courts of New South Wales and all Courts of appeal from them.
14.5. If any part of these terms and conditions is held to be void or unlawful, these terms and conditions will be read and enforced as if the void or unlawful provision(s) have been deleted.
14.6. Nothing in these terms and conditions is intended to create an agency, partnership or joint venture relationship between AustWIDE Freight and the Customer. Neither AustWIDE Freight nor the Customer has any authority to bind the other to any obligation to any third party unless otherwise agreed in writing.
15.1. The initial term will commence on the date of acceptance of these terms and conditions and will remain in force for twelve months (the “Initial Term”).
15.2. This terms and conditions will automatically be renewed for a further period of twelve months, starting at the end of the Initial Term unless the Customer elects to terminate at the end of the Initial Term by giving not less than one months written notice prior to expiration of the Initial Term.
16.1. Unless otherwise expressly provided for, neither Party shall be deemed to be in breach of this SGA, or otherwise liable to the other Party, by reason of delay in performance, non-performance, of any of its obligations hereunder to the extent that and for as long as such performance is prevented or delayed by causes beyond the control of that party, including but not limited to war, fir, earthquakes, embargos, blockades, strikes, riots and/or political disturbances (“FORCE MAJEURE EVENTS”).
16.2. The Party whose performance is prevented or delayed due to Forced Majeure Event, shall forthwith notify the other Party in writing of the occurrence of the Forced Majeure Event and such party shall immediately use all reasonable efforts to avoid the effect of such event and mitigate damages to the extent possible. If the prevented or delayed party does not inform the other party of its delay within 5 days from the occurrence of the Forced Majeure event, that Party shall not be entitled to invoke the Forced Majeure Event as a reason for non-performance of the T&C’s. Upon termination of the forced majeure Event, the prevented Party shall forthwith resume its Performance of its obligations under the agreement.
16.3. In the event of Forced Majeure Event, the Parties shall enter into bona fide discussions with a view to alleviating its effects, and or to agree upon such alternative arrangements as may be fair and reasonable.
Should your freight contain any dangerous goods, we must be notified at time of booking.
a) An over-length surcharge of $ 100 + GST for items larger than 4m will apply.
b) An over-length surcharge of $ 150 + GST for items larger than 6m will apply.
c) An over-length surcharge for items larger than 7m will be negotiated between AustWIDE Freight and the customer.
d) Usual transit times may not apply for any over-length item.